Mugello

“Really, really pleased with how our son is getting on – he is doing so well.”

“A very big thank you to the staff who helped him do his Xmas shopping. He was really pleased and proud to give out his presents to us this year. It’s something he has not been able to manage for the last few years.”

“We are very pleased, as parents of a child with special needs, to have found a home that cares for our son as we would in our own home.”

“Thank you for arranging our son’s taster day and for all the effort you are putting into finding things for him to do when he transitions to keep him active which is essential to his physical and mental wellbeing as documented by many of the health professionals involved in his care.”

“Words cannot describe what it feels to me as his mum to know my boy is being looked after by people who ‘get’ him.”

“The support workers whom I have spoken to show a keen insight into the needs of their residents and helped me immensely with my task. The management are always welcoming and helpful and also have a deep insight into the behaviours of their service users.”

“I don’t know quite how to say THANK YOU but…. THANK YOU. You and your team do a great job and it is noticeable when we see our son. I can’t tell you how you have transformed our lives. And how grateful we are. Please pass on my thanks to Gary for our chat after the meeting I had with you this morning. It is really helpful for me to talk to the people ‘on the ground’ about how they feel about him and how they react to [his] individual behaviours and what he gets up to…It was great hearing first hand about his holiday and his experiences at Greenacre and his gardening project at Mirabeau.”

“Staff appear to address all his health needs when they arise, and are very aware of keeping him active and at a healthy weight.”

“My son continues to make good progress. Staff continue to provide an excellent service.”

“My son is a much happier person and is flourishing in the security and confidence shown in all aspects of his care.”